Terms of Service

1.1 In these Terms, unless the context requires otherwise:

1.2 In these Terms:

1. (a) headings are for convenience only and do not affect interpretation;
2. (b) the singular includes the plural and vice versa;
3. (c) “including” and similar expressions are not words of limitation;
4. (d) a reference to time is to time in Sydney, New South Wales; and
5. (e) a reference to legislation includes any amendment or replacement of it.

2.1 By enrolling in or paying for the Program, the Customer agrees to be bound by the Agreement.

2.2 By enrolling in the Program, the Customer acknowledges that:

1. (a) it has read and understood these Terms; and
2. (b) refunds and cancellations for change of mind are not available.

2.3 Nothing in the Agreement excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified, including under the ACL. If the Agreement is inconsistent with any such right or remedy, that right or remedy prevails to the extent of the inconsistency.

2.4 If the Customer enrols on behalf of a business, the person enrolling warrants that they are authorised to bind that business to the Agreement.

2.5 These Terms do not apply to custom AI development services. Those services are governed by a separate written agreement.

3.1 The Program is a practical course teaching business owners how to implement AI in their businesses. The Course Content comprises a set-up week, six core weekly modules, and the optional lessons, Marketing path, industry capstones and bonus content outlined in Schedule 1.

3.2 The Program is offered in two tiers:

1. (a) the Self-Directed Program; and
2. (b) the Live Cohort Program.

3.3 The Course Content is the same in both tiers. The Live Cohort Program adds only the inclusions set out in clauses 5.2 to 5.5.

3.4 The tier purchased by the Customer is stated in the Customer’s enrolment details.

3.5 Lessons marked “Going further (optional)”, the Marketing path, the industry capstones and the bonus content are supplementary to the core weekly modules.

4.1 The Self-Directed Program comprises access to the Course Content on the Platform, in its form as at the Enrolment Date, for the Access Period.

4.2 The Self-Directed Program does not include:

1. (a) access to the Community;
2. (b) Direct Message Support;
3. (c) Weekly Calls;
4. (d) one-on-one calls, coaching or consulting; or
5. (e) any other support, other than reasonable assistance with accessing the Platform provided by email to youraiworkshopnick@gmail.com.

4.3 The Customer completes the Self-Directed Program at its own pace.

5.1 The Live Cohort Program comprises the Self-Directed Program together with the inclusions set out in clauses 5.2 to 5.5, which are provided during the Cohort Period only.

5.2 Community access. The Customer may access the Community during the Cohort Period.

5.3 Direct Message Support. During the Cohort Period, the Customer may send direct messages to Nick Mihailou through the Community (Direct Message Support), on the following basis:

1. (a) Nick Mihailou will respond within 24-36 hours of receiving a message, at latest;
2. (b) Direct Message Support is limited to questions about the Course Content and its application to the Customer’s business;
3. (c) a response may take the form of a direct answer, a reference to relevant Course Content, or a recommendation to raise the question at a Weekly Call; and
4. (d) Direct Message Support does not include:
   1. (i) building, writing, debugging or reviewing code, agents, websites or workflows on the Customer’s behalf;
   2. (ii) custom AI development;
   3. (iii) one-on-one calls; or
   4. (iv) legal, financial, tax or other professional advice.

5.4 Weekly Calls. During the Cohort Period, the Company will hold one live group video call each week (Weekly Call), on the following basis:

1. (a) each Weekly Call is open to all members of the Customer’s cohort, and the Customer may attend at its option;
2. (b) the date and time of each Weekly Call is set by the Company and notified in advance;
3. (c) Weekly Calls are group sessions. Questions are addressed at the Instructor’s discretion, having regard to the time available and the interests of the cohort; and
4. (d) Weekly Calls are not one-on-one sessions and do not include the services excluded by clause 5.3(d).

5.5 Recordings. The Company may record Weekly Calls and make recordings available to members of the cohort. By attending a Weekly Call, the Customer consents to being recorded, including its name, image, voice and any Customer Content it shares.

5.6 Rescheduling and unavailability. The Company may reschedule a Weekly Call for reasonable cause, including illness or technical failure. If a Weekly Call is rescheduled, or Nick Mihailou is temporarily unavailable due to illness or circumstances beyond the Company’s reasonable control, the Company will:

1. (a) notify Live Cohort Customers as soon as reasonably practicable; and
2. (b) arrange for a replacement Weekly Call, an extension of the relevant response time, or for another Instructor to respond during that period.

5.7 End of the Cohort Period. At the end of the Cohort Period:

1. (a) access to the Community, Direct Message Support and Weekly Calls ends; and
2. (b) the Customer continues to have access to the Course Content on the same basis as the Self-Directed Program for the remainder of the Access Period.

5.8 Non-attendance at Weekly Calls, or non-use of Direct Message Support or the Community, does not extend the Cohort Period or entitle the Customer to a refund or credit.

6.1 The Program is created, presented and taught by the Instructors, led by Nick Mihailou.

6.2 The Company may engage additional or replacement Instructors (other than Nick Mihailou) at any time, provided the substance of the Program is maintained.

6.3 Mark Bouris is a co-founder of the Company. He does not create, present or teach any Program content. He does not take part in:

1. (a) the Course Content or any lesson;
2. (b) Weekly Calls;
3. (c) the Community or Direct Message Support; or
4. (d) any other part of the delivery of the Program.

6.4 Any appearance by Mark Bouris in promotional or marketing material does not form part of the Program. This includes interviews, podcasts, videos and the Website.

7.1 The Company may update, add to or modify the Course Content from time to time, including in response to changes in Third-Party Tools. The Company is not obliged to provide new lessons, modules or materials after the Enrolment Date.

7.2 The Company will not make any change that materially reduces the substance of the Program purchased by the Customer, except where required by law or by circumstances beyond the Company’s reasonable control.

7.3 The Company may change the Platform. If it does, the Company will give the Customer reasonable notice and migrate the Customer’s access to the new platform.

8.1 The Customer must pay the Fees for the tier purchased, as stated at the time of enrolment.

8.2 Unless stated otherwise, all Fees are in Australian dollars and include GST.

8.3 Fees are payable in full at enrolment, or by instalments where the Company offers an instalment option. Instalment payments are governed by clause 9.

8.4 Access to the Program commences once the Fees, or the first instalment, have been received.

9.1 Where the Customer pays by instalments:

1. (a) the Customer purchases the whole Program;
2. (b) the Customer must pay the total Fees over the instalment period; and
3. (c) the Customer may not cancel any remaining instalments because they have changed their mind.

9.2 If an instalment is not paid when due:

1. (a) the Company will notify the Customer and allow at least 7 days for payment; and
2. (b) if the instalment remains unpaid after that period, the Company may suspend the Customer’s access to the Program until all overdue amounts are paid.

9.3 The Company will not charge any late payment fee other than a fee disclosed to the Customer at the time of purchase.

9.4 If the Customer is entitled to a refund under clause 17, the Company will:

1. (a) cancel any remaining instalments; and
2. (b) apply clause 17.6 to the Fees already paid.

10.1 Access to the Program is provided through the Platform. The Customer must create a Platform account to access the Program.

10.2 The Customer’s access to the Course Content continues for as long as the Company makes the Course Content available, and in any event for no less than 12 months from the Enrolment Date (Access Period).

10.3 If the Company intends to cease making the Course Content available, it will give the Customer at least 30 days’ written notice.

10.4 Access is personal to the Customer or, for a business enrolment, the Participant. The Customer must not:

1. (a) share its login details with any other person; or
2. (b) allow any other person to access the Program through its account.

10.5 The Customer is responsible for keeping its login details secure and for all activity on its account.

10.6 The Customer must comply with the Platform’s own terms of use.

10.7 The Customer may request:

1. (a) before the Cohort Start Date, a transfer of a Live Cohort Program enrolment to a later cohort; or
2. (b) before the Participant first accesses the Course Content, the substitution of the Participant with another individual from the same business.

10.8 The Company may approve or decline a request under clause 10.7 at its absolute discretion. Approval of a request is not a refund and does not vary these Terms.

11.1 The Program teaches the use of Third-Party Tools. Third-Party Tools are not supplied by the Company and are not included in the Fees.

11.2 The Customer is responsible for:

1. (a) creating and maintaining its own accounts with Third-Party Tools;
2. (b) paying any fees charged by Third-Party Tools; and
3. (c) complying with the terms of use of Third-Party Tools.

11.3 The Company is not affiliated with, endorsed by or sponsored by the providers of any Third-Party Tool, including Anthropic, GitHub or Base44.

11.4 The Company is not responsible for the availability, performance, pricing, security or features of any Third-Party Tool, or for any change to them.

11.5 Where the Customer connects Third-Party Tools to its email, accounting, customer or other business systems, the Customer is responsible for:

1. (a) the data it connects and how that data is handled;
2. (b) compliance with privacy and data protection laws applying to that data, including the Privacy Act 1988 (Cth);
3. (c) reviewing outputs, and any actions taken by AI agents or tools it configures, before relying on them; and
4. (d) maintaining appropriate backups of its systems and data.

12.1 All Intellectual Property Rights in the Program and the Program Materials are owned by, or licensed to, the Company. Nothing in the Agreement transfers ownership of any Intellectual Property Rights in the Program Materials to the Customer.

12.2 Subject to the Customer’s compliance with the Agreement, the Company grants the Customer a non-exclusive, non-transferable and non-sublicensable licence to access and use the Program Materials for the Customer’s own internal business purposes during the Access Period.

12.3 Skills and prompts. The Customer may copy, adapt and use the skills, prompts and templates in the Program Materials within its own business, including in AI tools and agents it uses internally. This licence continues after the Access Period ends for skills, prompts and templates the Customer has already incorporated into its business.

12.4 The Customer must not, and must not permit any other person to:

1. (a) sell, resell, license, share, distribute or publish any Program Materials, including the skills and prompts library, whether in original or adapted form;
2. (b) record, download, screenshot or copy any Program Materials or Weekly Calls, except as expressly permitted by these Terms or by a download function on the Platform;
3. (c) use any Program Materials to create, teach or market a course, workshop, coaching program or other product or service that competes with the Program;
4. (d) use any Program Materials to train, fine-tune or develop any AI model, other than use of the skills and prompts in the ordinary operation of AI tools within its own business; or
5. (e) remove any copyright or proprietary notices from the Program Materials.

12.5 Customer Outputs. As between the Customer and the Company, the Customer owns the Customer Outputs. To the extent any Customer Output incorporates Program Materials, that part remains owned by the Company and is licensed to the Customer under clause 12.3.

12.6 Customer Content. The Customer retains ownership of its Customer Content. The Customer grants the Company a non-exclusive, royalty-free licence to host, store, display and reproduce its Customer Content within the Platform and Weekly Call recordings for the purpose of delivering the Program. The Company will not use Customer Content in marketing or promotional material without the Customer’s prior written consent.

12.7 Feedback. If the Customer provides feedback or suggestions about the Program, the Company may use them without restriction or obligation to the Customer.

12.8 The names and logos “Your AI Workshop” and any related trade marks are owned by or licensed to the Company and may not be used without its prior written consent.

13.1 In using the Program, the Community, Direct Message Support and Weekly Calls, the Customer must:

1. (a) treat Instructors, Company personnel and other participants with courtesy and respect;
2. (b) not post or share any content that is unlawful, defamatory, harassing, discriminatory or offensive;
3. (c) not post spam, or promote or solicit for the Customer’s own products or services, without the Company’s consent;
4. (d) keep confidential any personal or business information shared by other participants; and
5. (e) not use the Program for any unlawful purpose.

13.2 The Company may remove any Customer Content that breaches clause 13.1.

14.1 The Program is general education only. It is not legal, financial, tax, accounting, cybersecurity or other professional advice. The Customer should obtain its own professional advice before acting on any matter that requires it.

14.2 The Company does not guarantee any particular business result. This includes any saving in time or cost, any increase in revenue, and the performance of any agent, workflow or website built by the Customer.

14.3 Any examples, case studies or results of other businesses presented in the Program or its marketing are illustrative only. They are not a promise that the Customer will achieve the same results.

15.1 Our services come with guarantees that cannot be excluded under the ACL.

15.2 Where the Customer is a Consumer, the Customer is entitled to the Consumer Guarantees. These include that the Program will be:

1. (a) supplied with due care and skill;
2. (b) reasonably fit for any purpose, and of a nature and quality that might reasonably be expected to achieve any result, that the Customer made known to the Company before enrolment; and
3. (c) supplied within a reasonable time, where no time for supply is agreed.

15.3 If there is a Major Failure, the Customer may:

1. (a) cancel the Program and receive a refund for the unused portion; or
2. (b) claim compensation for the reduction in value of the Program.

15.4 If a failure to comply with a Consumer Guarantee is not a Major Failure:

1. (a) the Company may remedy the failure within a reasonable time; and
2. (b) if the Company does not do so, the Customer may cancel and claim a refund.

15.5 The Customer may also be entitled to compensation for any other reasonably foreseeable loss or damage caused by a failure to comply with a Consumer Guarantee.

15.6 Clauses 16 to 21 are subject to clause 2.3 and this clause 15.

16.1 The Fees are non-refundable. An enrolment may not be cancelled because the Customer has changed their mind.

16.2 The Customer acknowledges that:

1. (a) the Program provides immediate access to digital content, including lessons, templates and a skills and prompt library, and for the Live Cohort Program, access to the Community;
2. (b) that content cannot be returned once accessed; and
3. (c) the Program is priced on the basis that change-of-mind refunds are not available.

16.3 Without limiting clause 16.1, the following do not entitle the Customer to a refund, cancellation, credit or transfer:

1. (a) the Customer no longer wishes to undertake the Program, or has chosen another program or provider;
2. (b) the Customer did not have sufficient time to complete the Program, did not attend Weekly Calls, or did not use Direct Message Support or the Community;
3. (c) the Customer did not access, commence or complete the Course Content;
4. (d) a change in the Customer’s business, financial or personal circumstances or priorities;
5. (e) the Customer has decided that AI, or any tool used in the Program, is unsuitable for the Customer’s business;
6. (f) a Third-Party Tool changes its features, pricing or availability after enrolment;
7. (g) the Customer does not achieve a particular business outcome, unless:
   1. (i) the Company expressly promised that outcome; or
   2. (ii) the Customer made known to the Company before enrolment that it required that outcome, and the Company represented that the Program would achieve it; or
8. (h) the Customer is dissatisfied with the teaching style, pace or format, where that style, pace or format is consistent with the Program Description.

17.1 The Customer is entitled to a refund only if:

1. (a) there has been a Material Misrepresentation and the Customer relied on it in deciding to enrol;
2. (b) the Company has failed to supply the Program, or there is a Major Failure; or
3. (c) the Company cancels the Program in accordance with clause 17.5.

17.2 A Material Misrepresentation is a statement in the Program Description about the Program or its content that is false or misleading in a material respect. A statement is material if a reasonable person in the Customer’s position would have regarded it as important to the decision to enrol.

17.3 Examples of a Material Misrepresentation include where:

1. (a) a core weekly module or core topic described in the curriculum is not provided;
2. (b) an inclusion advertised for the tier purchased is not provided at all;
3. (c) the Program is substantially shorter than, or materially different in substance from, the Program Description; or
4. (d) the involvement or credentials of Nick Mihailou as lead Instructor are materially misrepresented.

17.4 None of the following is a Material Misrepresentation:

1. (a) minor changes to lesson order, titles, duration, examples or tools, where the substance of the Program is maintained or improved;
2. (b) updates made in response to changes in Third-Party Tools, including changes to or removal of bonus content about Third-Party Tools;
3. (c) the rescheduling of a Weekly Call in accordance with clause 5.6;
4. (d) statements of opinion, or results achieved by other customers, presented as illustrative examples and not as a promise;
5. (e) the fact that Mark Bouris does not create, present, teach or otherwise take part in the delivery of the Program;
6. (f) the engagement of additional or replacement Instructors in accordance with clause 6.2; or
7. (g) the fact that the Self-Directed Program does not include the items listed in clause 4.2.

17.5 If the Company cancels the Program, or ceases to provide a material part of it before it has been supplied, the Customer may elect to receive:

1. (a) a refund of the Fees paid for the part of the Program not supplied; or
2. (b) a transfer to a future cohort or intake of the Program.

17.6 Where a refund is payable under clause 17.1:

1. (a) the Company will refund the Fees paid, less a reasonable amount for any part of the Program supplied that was not affected by the relevant issue, unless the ACL entitles the Customer to a greater amount;
2. (b) if the issue affects the Program as a whole, the Company will refund the Fees in full; and
3. (c) the refund will be paid to the original payment method within 14 days of the Company’s decision.

18.1 If a failure in the Program is not a Major Failure, the Company will remedy it within a reasonable time after being notified. Examples include a defective video, a missing resource, an access issue or outdated content.

18.2 A remedy may include replacing or updating content, restoring access, or providing an equivalent resource.

18.3 A failure that is not a Major Failure does not entitle the Customer to a refund unless the Company fails or refuses to remedy it within a reasonable time.

19.1 To make a claim under clause 17, the Customer must email youraiworkshopnick@gmail.com with the subject line “Refund claim”. The email must include:

1. (a) the Customer’s name, enrolment email address and date of enrolment;
2. (b) the ground in clause 17.1 relied on;
3. (c) for a claim of Material Misrepresentation, the statement relied on, where and how it was made, and how the Program differs from it; and
4. (d) any supporting evidence.

19.2 The Customer should notify the Company as soon as reasonably practicable after becoming aware of the relevant issue.

19.3 A delay in notification does not affect the Customer’s rights under the ACL. It may be relevant to the remedy that is reasonable in the circumstances, including where the Customer has used a substantial part of the Program before notifying the Company.

19.4 The Company will:

1. (a) acknowledge a claim within 2 Business Days of receipt;
2. (b) provide a written decision within 10 Business Days of receipt; and
3. (c) if the claim is declined, give its reasons in writing.

19.5 If the Customer disagrees with a decision, the Customer may:

1. (a) request a review by replying in writing; or
2. (b) contact NSW Fair Trading or the consumer protection agency in the Customer’s state or territory.

20.1 If the Customer receives a full refund:

1. (a) the Customer’s access to the Program, the Community and all Program Materials ends; and
2. (b) the Customer must promptly cease using and delete any Program Materials it has downloaded.

20.2 If the Customer receives a partial refund, the Customer’s access to the Program continues.

21.1 The Customer is requested to contact the Company before initiating a payment dispute or chargeback with its financial institution.

21.2 While a chargeback is unresolved, the Company may suspend the Customer’s access to the Program.

21.3 Nothing in this clause limits the Customer’s right to dispute a charge with its financial institution.

22.1 The Company may suspend or terminate the Customer’s access to the Program by written notice if the Customer:

1. (a) breaches clause 10.4, 12.4 or 13.1; or
2. (b) commits any other material breach of the Agreement and fails to remedy it within 7 days of written notice.

22.2 If the Company terminates the Customer’s access under clause 22.1:

1. (a) the licences granted under clauses 12.2 and 12.3 end immediately;
2. (b) the Customer must cease using and delete all Program Materials in its possession or control; and
3. (c) subject to clause 15, the Customer is not entitled to a refund of any Fees.

22.3 Clauses 11, 12, 14, 20, 22.2, 23 and 25 survive termination or expiry of the Agreement.

23.1 This clause 23 is subject to clause 2.3.

23.2 To the extent permitted by law, the Company is not liable for any of the following arising out of or in connection with the Program, the Agreement or any Third-Party Tool:

1. (a) loss of profit, revenue, data, opportunity or goodwill; or
2. (b) indirect or consequential loss.

23.3 To the extent permitted by law, the Company’s total liability arising out of or in connection with the Program or the Agreement is limited to the amount of the Fees paid by the Customer.

23.4 A Customer who enrols for business purposes may still be a Consumer under the ACL, including where the price of the Program does not exceed $100,000.

23.5 Where the Customer is not a Consumer, the Company’s liability for any failure to comply with a guarantee under the ACL is limited, to the extent permitted by law, to, at the Company’s option:

1. (a) supplying the services again; or
2. (b) paying the cost of having the services supplied again.

23.6 The Company is not liable for any delay or failure to perform its obligations caused by circumstances beyond its reasonable control. This includes outages of the Platform or any Third-Party Tool.

24.1 The Company collects, uses and discloses personal information in accordance with the Privacy Policy and the Privacy Act 1988 (Cth).

25.1 Variation. The Company may amend these Terms from time to time. The version of these Terms published on the Website at the Enrolment Date applies to that enrolment. A later version applies only if the Customer agrees to it.

25.2 Assignment. The Customer may not assign or transfer its rights under the Agreement without the Company’s prior written consent.

25.3 Severance. If any provision of the Agreement is void, unenforceable or illegal, it is severed and the remainder of the Agreement continues in force.

25.4 Waiver. A failure or delay in exercising a right does not operate as a waiver of that right.

25.5 Notices. Notices under the Agreement may be given by email:

1. (a) to the Customer, at the email address used to enrol; and
2. (b) to the Company, at youraiworkshopnick@gmail.com.

25.6 Governing law. The Agreement is governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts of New South Wales and courts competent to hear appeals from them.